Contents
Introduction
Daily patti operates the online gaming platform available at dailypatti.app, including the mobile app available for download and all related services. This Privacy Policy sets out how daily patti collects, processes, stores, and protects the personal information of its registered players and site visitors.
By registering an account or using the daily patti platform in any capacity, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions, which govern your use of the platform overall.
We are committed to being transparent about the data we collect and how it is used. If you have any questions about this policy or how your data is handled, you can reach us via the support team available through the platform.
Data We Collect
The types of personal data daily patti may collect about you include the following categories:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth | Account registration & age verification |
| Contact Data | Email address, phone number | Account communication & support |
| Account Data | Username, login history, preferences | Platform access & personalisation |
| Transaction Data | Deposits, withdrawals, bet history, PKR amounts | Payment processing & account management |
| Technical Data | IP address, device type, browser, OS | Security, fraud prevention & platform optimisation |
| Usage Data | Pages visited, games played, session duration | Platform improvement & personalised experience |
| Verification Data | ID documents, proof of address (when requested) | Identity verification & account security |
We do not collect any sensitive data such as biometric information, racial or ethnic origin, political opinions, or health information. We only collect what is necessary and relevant to delivering the platform services to you.
How We Collect It
Daily patti collects your personal data through several different channels depending on how you interact with the platform:
- Direct submission — when you register an account, you provide your name, date of birth, contact details, and payment information directly.
- Platform activity — data is generated automatically as you use the platform, including your betting history, game sessions, login times, and deposit/withdrawal transactions.
- Device and browser — when you access the platform via browser or the downloaded app, we automatically receive technical data such as your IP address, device model, operating system, and browser version.
- Payment providers — when you make a deposit or withdrawal via JazzCash, Easypaisa, Raast, Bank Transfer, or a debit/credit card, the relevant payment provider shares confirmation and reference data with us to reconcile your transaction.
- Verification process — if we ask you to verify your identity or age, any documents you provide are collected directly and securely.
- Customer support interactions — when you contact our support team via live chat or other channels, the content of those conversations may be stored for quality and security purposes.
How We Use Your Data
The information we hold about you is used for specific, legitimate purposes connected to running the daily patti platform. We do not use your data for anything unrelated to your account or your experience on the platform. The main purposes are:
- Account management — creating and maintaining your account, verifying your identity, processing your login, and managing your settings and preferences.
- Transaction processing — handling your PKR deposits and withdrawals, recording bet history, applying bonuses, and managing VIP tier progression.
- Security and fraud prevention — monitoring for unusual activity, detecting duplicate accounts, identifying unauthorised access attempts, and protecting both your account and the integrity of the platform.
- Customer support — responding to your queries, resolving disputes, and providing assistance when something goes wrong.
- Platform improvement — analysing aggregated, anonymised usage patterns to understand what is working well and where the experience can be improved.
- Communications — sending you account-related notifications such as transaction confirmations, security alerts, and relevant promotional offers (where you have not opted out).
- Responsible gaming — monitoring usage patterns that may indicate a player needs to be reminded of their limits or offered access to self-exclusion tools.
We process your data only where we have a legitimate reason to do so. For most processing activities, this is either the performance of your account agreement with us, our legitimate interest in operating a safe and fair platform, or your consent where it was specifically requested.
Payment Data
All transactions on daily patti are conducted in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, Bank Transfer, a debit/credit card, or a mobile wallet, the payment is processed through the relevant payment provider's own secure systems.
Daily patti does not store your full card number, bank account credentials, or mobile wallet PIN. We receive only the transaction reference, amount, status, and a tokenised or masked identifier from the payment provider — just enough to reconcile the transaction with your account and confirm it was successful.
- Payment providers process your financial data under their own privacy and security standards.
- Withdrawal requests are processed to your registered payment method. Changing your payment method may require re-verification.
- All transaction records are retained for internal accounting and, where required, for compliance with applicable financial record-keeping standards.
Cookies
Daily patti uses cookies and similar tracking technologies (such as local storage and session tokens) on the website and app. Cookies are small files stored on your device that help the platform remember you between sessions and function correctly.
The types of cookies we use include:
- Essential cookies — required for the platform to function. These handle your login session, keep you authenticated during a gaming session, and maintain your account preferences. These cannot be disabled without breaking core functionality.
- Analytics cookies — help us understand how players navigate the platform, which games are most used, and where technical issues occur. Data collected through analytics cookies is aggregated and not tied to individually identifiable profiles.
- Security cookies — used to detect suspicious activity such as unusual login locations or patterns that may indicate an account takeover attempt.
- Preference cookies — remember your platform settings such as display preferences, notification choices, and language settings.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but may affect some convenience features. Disabling essential cookies will prevent login and normal use.
Data Security
Daily patti applies appropriate technical and organisational measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- Encryption of data in transit using industry-standard TLS (Transport Layer Security) protocols.
- Encrypted storage of sensitive account data including passwords, which are hashed and never stored in plain text.
- Access controls ensuring that only authorised team members can access personal data, and only to the extent necessary for their role.
- Regular security reviews and monitoring of the platform for vulnerabilities and suspicious activity.
- Two-factor authentication options available to players to add an extra layer of login security to their accounts.
While we take every reasonable step to protect your data, no online platform can guarantee absolute security. If you believe your account has been compromised, contact our support team immediately and change your password.
Data Retention
We retain your personal data for as long as your account is active or as long as is necessary to fulfil the purposes set out in this Privacy Policy. Specifically:
- Active accounts — your data is retained for the full duration of your account's existence on the platform.
- Closed accounts — following voluntary account closure, we retain your account records and transaction history for a minimum period required for internal auditing and dispute resolution purposes.
- Transaction records — financial records including deposit and withdrawal histories are retained for the period required under applicable financial record-keeping standards.
- Support interactions — records of customer support conversations may be retained for up to 12 months for quality review and dispute resolution.
- Verification documents — identity and age verification documents are retained only for the duration necessary to complete verification and are securely deleted thereafter, unless retention is required for compliance.
When data is no longer required, it is securely deleted or anonymised so that it can no longer be attributed to you.
Your Rights
As a daily patti player, you have the following rights regarding your personal data:
- Right to access — you can request a copy of the personal data we hold about you at any time.
- Right to correction — if any information we hold is inaccurate or out of date, you can ask us to correct it. You can update basic account details directly from within your account settings.
- Right to deletion — you can request that we delete your personal data. Note that some data may need to be retained for legal or operational reasons even after an account is closed, in which case we will explain what is retained and why.
- Right to restrict processing — you can ask us to limit how we use your data in certain circumstances, for example if you believe the data we hold is inaccurate while that is being verified.
- Right to data portability — you can request a machine-readable copy of your data for transfer to another service where technically feasible.
- Right to withdraw consent — where processing is based on your consent (for example, marketing communications), you can withdraw that consent at any time without affecting the legality of processing that occurred before withdrawal.
To exercise any of these rights, contact the daily patti support team via the live chat or support channel available within the platform. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect your account security.
Minors
Daily patti is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires players to confirm they are 18 or older, and we may request proof of age at any point.
If we discover that personal data has been submitted by or collected from a minor, we will promptly close the associated account, delete the data, and void any associated transactions. If you have reason to believe that a minor has registered on the platform, please contact our support team immediately so we can investigate and act.
Policy Changes
Daily patti may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable standards. When we make changes, the "last updated" date at the top of this page will be revised accordingly.
For significant changes that materially affect how your data is used, we will notify registered players via their registered email address or through an in-platform notification. For minor updates, simply checking this page periodically will keep you informed.
Your continued use of the daily patti platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any update, you should contact support to close your account and arrange return of any eligible balance.
If you have any questions about this Privacy Policy or how daily patti handles personal data, please reach out to our support team at any time. We are available 24/7 via the platform's live chat.
How We Protect You
A quick look at the key privacy commitments daily patti makes to every player.
No Data Selling
Your personal information is never sold, rented, or traded to advertisers, data brokers, or any third party for commercial use. Full stop.
Encrypted Transactions
Every PKR deposit and withdrawal — whether via JazzCash, Easypaisa, Raast, or Bank Transfer — is processed over encrypted connections. We never store full card or wallet credentials.
You Control Your Data
You have the right to access, correct, or delete your data at any time. Update preferences in your account settings or contact support — your request will be handled promptly.
Minimal Data Collection
We collect only what is genuinely needed to run your account and process your transactions. No unnecessary data fields, no passive harvesting of unrelated information.
Easy Opt-Out
Unsubscribe from marketing communications at any time through your account settings. Opting out of promotional messages has no effect on your account status or bonuses.
Secure Data Deletion
When data is no longer required, it is securely deleted or anonymised. We do not keep your information indefinitely — retention periods are defined and followed.